Privacy Policy
Effective Date: 10 November 2024
At Peak Health, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services, including any data collected through GoHighLevel's integrations (e.g., Twilio for SMS marketing).
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, etc.
Account Information: Username, password, and profile information when you create an account.
Marketing Information: Preferences for receiving marketing materials and communication preferences.
Automated Data: IP addresses, browser type, access times, pages viewed, and other relevant data collected automatically by GoHighLevel or third-party services.
2. How We Collect Your Information
We collect your personal data in the following ways:
Directly from You: When you fill out forms on our website, subscribe to newsletters, or interact with our services.
Automatically: Through cookies, tracking technologies, and GoHighLevel integrations such as Twilio.
Third Parties: From other partners we work with to provide the services you request.
3. Use of Your Information
We use your information for the following purposes:
To Provide and Improve Services: We use your information to operate and improve our website and services, including SMS marketing via Twilio.To Communicate with You: We may use your contact information to send you service updates, marketing messages, and offers. You can opt-out at any time.For Marketing and Advertising: With your consent, we may send promotional messages or newsletters. To Comply with Legal Obligations: We may use your data to meet legal or regulatory requirements.
4. SMS Marketing
We use Twilio to facilitate SMS marketing. By providing your phone number, you agree to receive marketing messages via SMS. You can opt-out at any time by replying “STOP” to any SMS message.
Twilio’s Privacy Policy: As we use Twilio to send and manage SMS communication, please review their Privacy Policy for more information on how they handle your data.
5. Sharing Your Information
We may share your personal data with:
Service Providers: Such as GoHighLevel, Twilio, and other third-party vendors who assist with marketing, analytics, and other operational functions.
Legal Authorities: If required by law, we may disclose your information to comply with legal processes or Australian regulations.
Business Transfers: In case of a merger or acquisition, your data may be transferred to the new owners.
6. Data Security
We are committed to protecting your personal information and use industry-standard security measures to safeguard your data. However, no transmission method over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. You can control your cookie preferences through your browser settings.
8. Your Rights (Australia)
You have the right to:
Access Your Information: Request access to the personal information we hold about you.
Correct Your Information: Request corrections to your personal data.
Delete Your Information: Request deletion of your personal data.
Opt-Out of Marketing: Unsubscribe from our marketing emails or SMS by following the provided instructions.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Peak Health Contact Information
(03) 9943 6321
103 Gardenvale Road, Gardenvale Victoria 3185
© Copyright 2024 | Peak Health